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MAEA Portal Support
Frequently Asked Questions
**PLEASE READ THIS FIRST**
What should I do if I have questions that aren't addressed here?
How to use this FAQ
My classes aren't showing up on the website, what do I do?
Why is my Free class listed as "registration unavailable"?
Importing and managing classes
Uploading, Importing and Adding classes
How do I import my courses if I am not using MaineSTARS?
How does integration between MaineSTARS and the Portal / CourseStorm work?
I need to make changes to my class information but don't want to do another upload from MaineSTARS - how can I get my info onto the site? Will I lose any of my registrations?
Fees and Promo Codes
How can I make my MaineSTARS additional fees part of the overall course fee in CourseStorm?
How do I close registration?
Categories and Class Descriptions
How do I add a new category for my class?
How can I register a student who doesn't have (or won't give us) an email address?
What is "plus addressing"?
When I add a class, it keeps getting put into the wrong / old catalog - how do I add classes to the current catalog?
Site Turbine / Portal Site
I have a concern that isn't answered in the frequently asked questions, how do I get help?
How do I upload a file or image for a FAQ, News Article or web page?
Can I download a tutorial to help walk me through a section of SiteTurbine?
Where can I find images to use on my website?
Why is my address incorrect on my website's Google Maps?
How can I update the address information and program name that appears at the top of my program website?
How do I make my website text wrap around my images?
Can you provide a brief description of the tools available in the management interface, and how to navigate between them?
Managing your Site Turbine users and site settings
I lost the password to my account, how do I reset it?
How do I login to my Site Turbine administration area?
How can I change the look and feel of my program website?
Adding and editing web pages
How do I link to a new page that I created?
Can I create other pages on my site such as directions, policies, staff, or other pages?
How do I link my pages together?
How do I add video to my pages?
How do I insert a link (URL) to a page on my website?
It seems like my pages are missing from PageStorm. Where did they go?
Managing news and events items
How do I paste a block of website text into my site's news section?
How can I reorganize my news/events to appear in a different order?
How do I add video to my news items?
Can I post to my program's Facebook or Twitter feed from SiteTurbine?
Publicizing your program website
What is the "Like" button on my course pages?
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